Posts Tagged ‘microsoft’

Technical support representatives, specially those who have been on the job for less than 2 months, rely mostly on application emulators in guiding customers through the troubleshooting process. However, only a handful of websites or blogs cater to the needs of a growing population of technical support specialist or call center agents, in general. Having been on the job for almost two weeks now, I think ... Full story

The much awaited official Windows XP Service Pack 3 is finally here. I say official cause there are already a number of unofficial XP SP3 packs sold at local pirated CD stalls. If you turn Automatic Update on, then perhaps your system is already updated but in case you bought your installer from pirated CD stalls, just like someone I know ... Full story