By
Bendz on
July 16, 2008
Technical support representatives, specially those who have been on the job for less than 2 months, rely mostly on application emulators in guiding customers through the troubleshooting process. However, only a handful of websites or blogs cater to the needs of a growing population of technical support specialist or call center agents, in general.
Having been on the job for [...]
Popularity: 7% [?]
Posted in Tech
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