Posts Tagged ‘call center’

Technical support representatives, specially those who have been on the job for less than 2 months, rely mostly on application emulators in guiding customers through the troubleshooting process. However, only a handful of websites or blogs cater to the needs of a growing population of technical support specialist or call center agents, in general. Having been on the job for almost two weeks now, I think ... Full story

I finally got the chance to travel to seek employment in Cebu City, in some call center. I still don't know exactly which company yet and I don't even know how to get there just riding a jeep. It won't be my first time to be in the Queen City of the South. Been there a lot of times for seminars and trainings when I ... Full story