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Smart Unlimited Calling from Cebu to Anywhere in the Philippines



77/365 - Fantastic Flavored FanciesI don’t have any info as to when it started but I know the promo ends on August 31, 2009. It’s only limited to callers within Cebu as well so if you registered to the service when you are in Cebu and travels to, say, Leyte, you will not be able to avail it even if you use the start code a zillion times.I’m talking about Smart Talk unlimited calls promo available to both Smart and Talk ‘n Text subscribers in Cebu.

Smart Talk unlimited can be availed for five days or thirty, it costs 100 pesos and 500 pesos respectively. The 500 -peso denomination makes it cheaper at around 17 pesos a day compared to the 20 peso a day rate for the 100-peso denomination. To avail of either one, you just need to text TALK100 or TALK500 to 6400. Once you get the confirmation then you’re good to go.

The promo is only for Smart and Talk ‘n Text subscribers so make sure you’re calling the right number. There is no info yet if they will charge you if you dial an incorrect number as the customer service representative from Smart I spoke with the other day sounds like they are not yet briefed about this new promo. You have to use a star code which is *6400 in making a call. The exact format is *6400 + the 11 digit cell phone number. If you wanna call 09184729271, then you have to dial *640009184729271. When the network is experiencing high volume of calls, you may hear a busy signal even though the person you are calling is available. I confirmed this by calling someone using their 11 digit number.

I want to assume this is Smart’s answer to the growing wireless land line services offered by Bayantel, PLDT as well as Globe. I’, hoping this would be a permanent rate and wish that this promo is also available in the provinces so my friends would switch back to Smart and ditch their Sun (impossible as it may seem).

for updates on the latest Globe, Smart, Red and Sun promos, fill out your email bellow








Philippines Scandal Terms

  • smart telecommunication cebu
  • smart promo philippines
  • unlimited talk to the philippines
  • smart unlimited call 100
  • unlimited call to philippines for smart user
  • Rights of consumer against telecommunications in the philippines
  • unlimited text in smart in cebu
  • 15 C smart unlimited
  • smart promo philippines 2010
  • smart cellphone to landline in cebu

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Thursday, September 9, 3:34 pm

5 Responses to “Smart Unlimited Calling from Cebu to Anywhere in the Philippines”

  1. Mark T says:

    @bendzg-yah right! according to the Consumer group Consumer Complaints Center, Inc. has filed a complaint with the Department of Trade and Industry (DTI) against Smart Communications, Inc.’s promo “Smartalk,” calling it “deceptive” and “confusing.” Consumer Complaints Center President Vicente F. Gambito said his group has been receiving complaints about smartalk on the supposed poor service of the unlimited voice call promo smartalk. Mr. Gambito claimed the service bogged down during the first two weeks of implementation of smartalk, and that the *6400 service was unavailable for reasons such as the “phone was unattended” or “phone is outside of the coverage area”, but a connection could be made to an non Smartalk number using a regular call without the use of the prefix *6400 of smartalk. Also, attempts to subscribe to Smartalk during the period only resulted in receiving delayed messages saying the promo was unavailable at the time the registration was made.

    smartalk is another poor service from smart

  2. Trina C says:

    ^^yay, ang pangit naman pala ng smart talk na yan, my friend experienced when she called her bf who happens also a Smart talk subscriber, nag divert sa ibang guy and take note, the guy is from cebu. the couple are just in manila. what a poor service!

  3. John P. says:

    Mark T :
    @bendzg-yah right! according to the Consumer group Consumer Complaints Center, Inc. has filed a complaint with the Department of Trade and Industry (DTI) against Smart Communications, Inc.’s promo “Smartalk,” calling it “deceptive” and “confusing.” Consumer Complaints Center President Vicente F. Gambito said his group has been receiving complaints about smartalk on the supposed poor service of the unlimited voice call promo smartalk. Mr. Gambito claimed the service bogged down during the first two weeks of implementation of smartalk, and that the *6400 service was unavailable for reasons such as the “phone was unattended” or “phone is outside of the coverage area”, but a connection could be made to an non Smartalk number using a regular call without the use of the prefix *6400 of smartalk. Also, attempts to subscribe to Smartalk during the period only resulted in receiving delayed messages saying the promo was unavailable at the time the registration was made.
    smartalk is another poor service from smart

    @Mark- &#!T , thanks for the heads up! at least i know that SMART TALK IS A FALSE ADVERTISEMENT! pity on Trina at least hindi mo ginera BF mo otherwise kasalanan ito ng SMART because of their palpak service!tsk tsk….

  4. January 27, 2009

    The General Manager
    Smart Communications

    Sir/Ma’am:

    I would like to make a formal complaint regarding my phone billings from your company. That sometime of June 2009 I availed thru text message your promo for unlimited calls from Smart to Smart phones and a reply was sent to me stating:

    “Welcome to smartalk! Now you can enjoy 90 days of unlimited smart to smart calls as long as your line is active. You will be charge P 500 for every 30 day period in your next bill.”
    June 30,2009
    02:48:32 pm
    From Smart Gold
    +639180000130

    However, as early as August 2009 Smart Communications has been billing me for my smart to smart calls, which should not have been since I was still covered by your unlimited call promo which the availment would expire on September 30, 2009 (exactly 90 days from the time Smart notified me that I was enrolled in the unlimited calls promo). Upon noticing my billing statement and without delay I immediately notified Smart and a service request no. 283523006 was assigned to my complaint, sadly no action was made on my complaint. All the same I made extra effort to call Smart again to follow up on my complaint and this time around I was entertained by Sarah Bautista on October 21, 2009 and Liv Malabanan on October 27, 2009 through Smart toll free hotline and upon hearing my concern instantly reconnected my line. However, the line was disconnected on November 5, 2009 and again I contacted Smart Communication a Miss Cherry Cruz on November 05, 2009 suggested that due to the nature of my complaint that I should only pay my monthly due of P1,200.00, disregarding the charges since my complaint is still under investigation and there is still no action coming from Smart. I followed her advice and right away paid my dues. In spite following said advice my line remains disconnected up to present and worst, Smart has imposed Pre-termination charges without acting on my complaint.

    In view of this circumstances may I request that my complaint be acted upon immediately and my billing be adjusted as advertised in you unlimited calls promo which I availed and Smart agreed. Otherwise, I will have no other recourse but to seek assistance from the National Telecommunications and other government agency for false advertisement by Smart communications.

    Hope you give this matter preferential attention.

    Sincerely yours,

    Elizabeth Gille
    Acct# 0118776143

  5. I Agree Will all of you! I have a very bad exp. just now about 10 this morning I called smart using my cellphone I have a few questions to ask about other services nila like roaming and charges. my kids kc are all globe user they want me to change network mas maganda daw ung globe para sa overseas calling but I dont want to change network kc ito na ang alam na no.ko ng lahat ng kakilala ko. But to my dismay the *888 said I cannot get through because I have In sufficient balance. I am enrolled to smartalk 100 nakakakatawag naman ako to other smart no. so it means may 1 peso load pa ako. to cut the story short nag load ako 10.00 then I called again insufficient padin. Ano to? congested ang system dahil sa smartalk ko? I went on line and check other alternatives. I saw the products and services ng smart may landline no. sila 888-1111 I was so relieved. I called the no. d recording say’s dial your 11 digit no fallowed by pound sign. I did exactly as they said…but the recording still said my bal is in sufficient. my God!!!its too much, sa landline kana nga tumawag kailangan mo pang mag load? gano ba kalaking load kailangan ko para lang makahingi ng tulong sa smart regarding their services?I understand that this is a business and you need to do some marketing strategies pero guys paano naman ang mga taong loyal sa inyo gaganitohin nyo pa din ba? bakit nyo kami pinahihirapan? nag tiwala kami sa inyo. Finally I called the same 888-1111 but i went to the local of post paid para lang may makausap disidido pa din akong gumawa ng transaction sa kanila despite this discomfort. I woman named Doris See daw ang panagalan nya answered me nung una she just let the phone hang she didnt ever say her spills like thank you for calling Bla bla bla bla…. I said hellow is this smart com then she sad yes mam then I told her my problem she just said some bla bla nothing and then she wants me to call again on the same process. dahil d daw un prepaid no I called but the post paid no. Duh! So in short wala syang magagawang tulong sa akin goodbye! un na. when I continue my complain wala nakong kausap naka hang na ang phone it took several min. before sya sumagot ulit then I was so furious, nag taas nako ng voice. she said Helo helo mam are u listening to me? shes saying that in the middle of my speech. Asan ang ethics???? Aka lako ang may problema dito ung network at system lang pati pala ang mga tao nila bulok din. mga walang modo customer binabastos.

    Calling on the Smart Communication People please check on this (this is not a bogus letter or panira lang) This is a valid complain. I know recorder ung calls ko you can check it my name is jasmin tabara my no is 09085759717. I called your agent around 10 to 10:15 am today july 12,2010. The agent said her name is Doris See I just dont know if shes telling the truth about her name.

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